Windows 7 to Windows 11: Update can paralyze the mobile WLAN hotspot

Windows 7 bis Windows 11: Update kann den mobilen WLAN-Hotspot lahmlegen

As Microsoft announced in its June update via Microsoft Docs, the cumulative update KB5014697, which has been distributed since June 14th, may be able to improve the portable WLAN hotspot on Windows 7, Windows 8 and Windows 8.1 as well as Windows 10 and Windows 11 paralyze. Another update is in preparation.

Systems lose connection to the internet

After installing the latest cumulative update, which, for example, raises Windows 11 to Build 22000.739, under certain circumstances it may happen that the system connected via mobile WLAN hotspots can lose the connection to the Internet.

The connection to the Internet cannot be easily reestablished afterwards when the WLAN hotspot is connected.

After installing KB5014697, Windows devices might be unable to use the Wi-Fi hotspot feature. When attempting to use the hotspot feature, the host device might lose the connection to the internet after a client device connects.


At the moment, only a workaround can remedy the situation. Affected users must Netzwerk und Internet → Mobiler Hotspot disconnect from the respective system. If the connection to the WLAN hotspot is reestablished, the Internet connection may be interrupted again.

To mitigate the issue and restore internet access on the host device, you can disable the Wi-Fi hotspot feature. We are currently investigating and will provide an update in an upcoming release.


According to Microsoft, the following operating systems are affected by the problem.

  • consumers
    • Windows 7, Windows 8, Windows 8.1, Windows 10, Windows 11
  • Enterprise
    • Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008

Microsoft is already working on another update that should fix the error. As soon as this update or a bug-fixed release is available, the editors will update this message accordingly.

#Windows #Windows #Update #paralyze #mobile #WLAN #hotspot

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